Partner with us for your support team.
One simple, all-in monthly fee. Full-time support assistants who take the recurring and unplanned work off your key people's desks, so they can focus on the work only they can do. No setup fee, no lock-in contracts.
Easy onboarding. Easy accounting. No lock-in.
Prices shown in your local currency: USD, AUD, GBP or EUR.
- One simple, all-in monthly fee
- No setup fee
- No lock-in: month to month, 30 days' notice
- A service invoice, not a headcount: no payroll or benefits admin
- First month paid upfront, before your assistant starts
- Full equipment provided
Included with every subscription
- Full time, dedicated to your accountNot a shared pool. Working your business hours.
- A secure, A grade officeEnterprise-grade security and connectivity, not working from home.
- Fully managed on-siteOur team on the ground manages your assistant day to day.
- Results Coach and Client Success ManagerA team behind every assistant.
- Personalized onboardingA training roadmap built around your tasks.
- Secure tools and compliance supportThe systems and safeguards your work needs.
- Assistant transitions if requiredLow risk to you. Your subscription stays the same.
What we can free your key people from
The recurring and unplanned work that pulls your key people away from the work only they can do.
Tap a note to see more.
Two ways to get started
Start online
Complete our self-guided discovery, pay your first month and book your kick-off call. No setup fee, no sales call needed.
Get started online →Talk to us first
Prefer a conversation? Book a discovery call and we'll walk through your tasks together.
Let's Talk
Discovery
Online at your own pace, or on a call with our team. We learn your business, your tasks and how you like things done.
Kick-off and onboarding
We confirm your tasks, tools and start date, then work with you on a personalised training roadmap for your assistants.
Integrated into your team
We onboard our in-house trained, ready-to-go assistants into your account and integrate them into your team, with our supervisors supporting them from day one.
We hire and train first. The risk sits with us.
Most providers start recruiting after you sign. We do it the other way round. Every assistant is employed on full salary and benefits, and trained through TVH Academy, long before they are placed with a client.
- Employed before you need themOn full salary and benefits before any client placement, not hired once a contract is signed.
- Trained in TVH AcademyStructured learning, practical application and coaching in the tools and tasks growing businesses run on.
- Ready to go, into your accountWe onboard trained assistants into your account, build a personalised training roadmap with you at kick-off, and integrate them into your team.
A local hire costs far more than a salary.
A local hire
- Recruiting fees and time to hire
- Benefits and payroll costs
- Equipment and office space
- Turnover and rehiring
- Training and management time
The Virtual Hub
- One simple, all-in monthly fee
- Assistants already hired and trained, ready to start
- Secure office, fully managed on-site
- Assistant transitions if required
- No lock-in contracts, month to month
Calculate your opportunity cost
A leader on $180,000 hands off 11 hours a week. A team member on $50,000 hands off 27. One full-time assistant takes the work.
Each hour is valued at what you already pay the person doing it. Worked example from the Room to Move white paper, at $2,750 a month. Run your own numbersKey people, freed up
“She's detail-oriented, manages tasks with precision, and communicates proactively. Her ability to collaborate across global teams and take on challenges with a positive attitude makes her truly invaluable.”
Tony DoSenior Marketing Manager, HubSpot
“We had reached out to a couple of other VA options; some of them were individuals, some of them were agencies, and The Virtual Hub has the best onboarding and account management that I've ever seen anywhere!”
KC ProcterImplementation Lead, Kit
“Our Support Assistant is just Outstanding.”
Verne HarnishFounder & CEO, Scaling Up
Pricing questions
Is there a setup fee?
No. There is no setup fee. You pay your first month upfront, before your assistant starts, and then monthly in advance.
Is there a lock-in contract?
No. It's month to month. If you need to stop, you give 30 days' notice.
What does the price include?
A full-time, trained support assistant working your business hours from our secure office, fully managed on-site, a Results Coach and Client Success Manager, personalized onboarding, and assistant transitions if required.
Does the price change with the type of work?
No. One assistant can take on any mix of back-office, customer, marketing and executive work.
Can we add more assistants?
Yes. Add assistants any time.
What if it's not the right fit?
If a change is needed, we manage an assistant transition. Where possible we run a handover period of at least two weeks at our cost, and your subscription stays the same.
How do hours and time zones work?
Your assistant works a full-time shift aligned to your business hours, wherever you are.
Which currency will I pay in?
US and Canadian clients pay in USD. Australian clients pay in AUD (plus GST), UK clients in GBP, and clients in Ireland and Europe in EUR.
Existing clients: your current pricing and terms stay as they are. Your Client Success Manager can talk you through any changes.
Free your team with ours.
$2,750 USD per assistant, per month. No setup fee. No lock-in contracts.
