Testimonials
Featured Client
uSERP
In a short span of time, Jeremy Moser, CEO of uSERP, got out of the busywork weeds and transformed his business into one of the fastest growing and most flourishing link-building companies around today. But just like most entrepreneurs, Jeremy has had his fair share of struggles trying to balance the demands of a growth stage business. One of the biggest issues he faced was trying to keep up with the operational ‘doing’ while also trying to find time to move the needle of growth.
"The main problem was finding time to balance the research-based tasks and the higher level stuff, and struggling to get to work on that higher level stuff when we have so many other kind[s] of small tasks that add up over time . . . [T]hose tasks look small when you're looking at them on a day to day basis, but they really add up over the month."
Fortunately, Jeremy found us here at The Virtual Hub!
By partnering with us, uSERP has experienced exponential growth, expanding their team to 20, including our very own virtual assistants, and they've more than tripled their business!
"It's been [a] significant amount of time that we've freed up by using [The] Virtual Hub. . . And it's just been a tremendous help overall to free up my time, as well as other teammates' times. . . and really helps us move our tasks forward much faster."
So, what makes The Virtual Hub the perfect partner?
Our training, mentoring, and support of our virtual assistants are all tailored to the specific needs of our clients. In addition, we take a team approach with every client account, getting a minimum of a 3-person ‘POD’ team.
Take Jeremy's word for it:
"The main standout in choosing The Virtual Hub is that the VAs come to us ready to hit the ground running. They have really good training behind them, they get up to speed very quickly, they understand our processes really well. . . And there's not a lot of work that we have to do on our end, if any, to get them up to speed. So it's a really quick time to results for us."
Maximizing the return on time invested is a critical element when scaling up a business. Jeremy has nailed this and has fine-tuned the team dynamics at uSERP—his power players onshore are concentrating their energies on projects that really move the needle, while his offshore team of support assistants keeps the engine of the business running like a well-oiled machine.
Now that's people optimization at its finest! All the benefits of employees without all the headaches—who doesn’t want a piece of that?
Don't take our word for it.
Here's what our clients are saying about us
KC Procter
owner / The Speaker Lab
"The Virtual Hub has the best onboarding and client account management I’ve ever seen, anywhere"
If someone were to ask me, “Hey, I need to hire some VAs”, I would just point them to The Virtual Hub’s direction and tell them to not bother looking anywhere else. The way The Virtual Hub does their process saves us a lot of time. They pre-screen and evaluate their talented pool of people for us. We only had to have conversations with two or three people per position and that saves us time. We just make the selection and onboard the person.
David Bell
CEO / Diving Bell Creatives
"TVH freed up 40% of my time. As a result, my company has grown by 150% over the past 18 months"
That extra time goes to making minor updates on the website or just checking in on little things - doing minor SEO projects. From keeping track of projects, to now being able to spend more time building processes and thinking about new products and talking to new clients.
Sarah Noked
owner / Sarah noked Ltd
"Your client communications is just really great"
You are always responding to the emails and super professional on the information that you send us such as the reminders about the holidays, the check-ins, the work hours and vacation leaves and that's just been great. Also with the transition of people due to the pandemic. Moving them out of the office into their homes. It felt seamless for us. We didn't really feel that changes were going on so you guys did great.
Jamie Abbott
Director of Operations / Welltodo Global
"Our business actually grew through Covid and The Virtual Hub helped"
TVH helped by making sure they were able to maintain their service level. I know some Virtual Assistants were given the option and ability to work from home in order to continue as normal and deliver the Hub’s services to our business. That was a massive help. In fact, it was kinda business as usual. The Virtual Hub played its part and delivered its promise.
Heidi Thompson
owner / Evolve Your Wedding Business
"The Virtual Hub is very invested in the growth of their employees"
Some companies are just ”here's this person to work with, go work with them, done." But they're not working with the VA’s behind the scenes. They're managing like HR, those sorts of things and that's it.
The structure of The Virtual Hub is definitely unique among the companies that I've previously looked at.
Michelle Broadbent
owner / Michelle Broadbent
"The Virtual Hub takes care of their VA's"
I have friends that run businesses and they come to me and ask, "Where does your VA come from?" and I always answer, "The Virtual Hub". I think you guys take such good care of them, everyone through COVID and through all things that have happened. True in the campaigns, like when the typhoons come through, how you look after your team is then obviously reflected back in the work that they do for us. We are all very lucky.
I appreciate that in your platform, there's a thorough model work done to create the opportunity for the VA to connect with the business. For my Virtual Assistant to be able to integrate into my business' ecosystem the way that she has and for everybody to now know who she is and what she is working on is extremely valuable. I think it's a really unique platform.
-DJ Tosh
Co-Founder
Arrows Capital Group
it's really the whole process. I like the whole thing with how you guys, went about the entire process, how you updated me and kept me in the loop. I love the model that you guys are doing. I actually had VAs before out of just sheer luck. With you guys, it just works. You guys popped up and really just took the ball and ran with it. It's truly a valuable service.
-Craig Felder
Marketing Communications Director and Founder
Precise Virtual Development LLC
I like the structure of the engagement. I like how organized you are with my growth journey - I like that you have that planned out. It helps me to stop and spend a few moments to reflect. I also think that your connection with the the VA's is really important. It's really great how you trained her and how you follow up with her because I know that you're supporting her, helping her and encouraging her from your end. I think that's really good.
-Marcio Santos
Founder
Nerd Digital
I think that the response from you guys and support in terms onboarding my VA and the ongoing support merits a 5 star rating.
The support I received from you guys have been great and proactive.
John Murphy
Leadership Expert & Business Coach
John Murphy International
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THE VIRTUAL HUB
Our mission is to eliminate the money-guzzling challenges faced by fast-growing businesses by simplifying the offshore outsourcing process and facilitating cost-effective business scalability. We are also committed to creating dynamic, next level careers for smart and enthusiastic people from The Philippines who want to excel with international clients.
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