We live and breathe the core values that are the backbone of The Virtual Hub’s culture:
Collaboration, Support, Enthusiasm, Honesty, Innovation & Fun
Founder and Chief Executive Officer
Before launching The Virtual Hub, Barbara enjoyed a financial markets career that spanned 15 years and included being a trader for some of the world’s largest investment banks, successfully trading her own money, managing relationships with some of Australia’s largest wealth management businesses and becoming an early stage investor in a number of very successful, disruptive financial services companies.
Today, she is the Founder & CEO of The Virtual Hub – a business process outsourcing company that has become one of the leading companies that recruits, trains and manages virtual assistants in the digital marketing and social media space for businesses who need to free up time and energy so they can go to the next level.
He is a voracious reader, loves singing and spoken-word poetry. He loves Literature and Philosophy. He dreams of creating a platform to help others discover their leadership potential, and if they do, help them thrive in this BPO industry. Today, joining The Virtual Hub is his way of equipping himself to be ready and better in this ever-dynamic digitalised environment.
He operates through introspection, and that by looking inwardly, he can positively impact others. He is very passionate with his people’s success as he understand that this translate to his client’s success too.
Shiela was once a Virtual Assistant for Energise Wealth under Barbara Turley and then eventually, was offered the Team Lead post. Since then, she has successfully coached and managed a good number of VAs under her wings, drawing wisdom from experience. She has now taken the role of the Finance Manager at the hub.
She is loving the work from home stint because it gives her the professional vibe and all without leaving her house. Shiela is a dedicated, stay at home mom of two grown-up girls.
Venus is a licensed but non-practicing Geodetic Engineer. She started her career in the BPO industry in 2004 as a Customer Service Rep then a Technical Service Representative and eventually as a Team Lead. She decided to shift and explore the Virtual Assistant’s career which she now loves and wants to grow.
She loves reading and listening to Christian music. On weekends, she loves spending quality time with family and close friends.
Sales - USA, UK, Europe
Sales - Australia
Adam Casey is an expert when it comes to figuring out if a business is truly ready to successfully bring on a virtual team…or not! Before joining The Virtual Hub Adam had a wide-ranging career across Finance, Insurance and Health and Fitness. He managed large operational teams in multiple states and knows first hand the joys and challenges of getting the best from your people and processes whilst maintaining your focus on the business goals. At The Virtual Hub, he has the privilege of helping business owners figure out if they are ready to successfully onboard virtual assistants, or, if they are at risk of wasting precious time, energy and money by being unprepared.
Michelle Ann Pingil
With a Bachelor of Science degree in Financial Management from the Saint Louis University and a soon to be Graduate in Business Administration, Michelle is an all round superstar on the team.
During her free time, she loves to pamper her dog ‘Loki’, binge-watch her favourite series and being the foodie that she is, she is on a mission to find all new good places to dine in to bring her friends and family.
Training & Talent Management
Abraham Sta Maria
Co Head of Recruitment & Training
Aside from his design work that has been featured in major local magazine networks like Luxe, MEGA and MEGA Man, Ram has also written and have had his works published in some of the country’s nationwide publications.
Ram is currently the head of the Learning and Development department where he credits Barbara as his primary mentor when it comes to dealing with people’s different learning modalities, styles and personalities. He is in a constant pursuit to improve the training program to better cater to the needs of the hub.
He loves console gaming and practices the minimalist lifestyle. Ram also considers himself a pet parent to his 8-year old pitbull and his year-old rescue kitten.
Co Head of Recruitment & Training
He joined The Virtual Hub in May 2016, where he quickly gathered more knowledge and experience to add to his ever-expanding repertoire and landed the position of Technical Training Lead in early 2017. He developed a successful new ONTRAPORT Training Program for the company and is constantly working to improve the general, intensive VA Training Program and providing support for VAs who need further technical training. Ever curious and willing to learn, he also works with several other CMS and CRM platforms that are being used by clients of the Hub.
Apart from working at The Virtual Hub, Daryl is also a professional theatre actor, an experienced theatre program instructor, and an award-winning graphic designer and layout artist.
On his free time, he enjoys running, watching movies and TV shows, playing video games, and reading books.
Team Leader & Client Support
Christine is one of The Virtual Hub’s Team Leaders and Client Support.
She has over 8 years of experience in the Business Process Outsourcing companies particularly in the Training & Quality and, Operations. These framed her to become customer-centric driven without compromising quality. She is fueled by her passion to see results of hard work. She also considers herself a ‘forever student,’ eager and hungry to learn more on what’s out there.
Christine believes mindfulness in the workplace is key to success – a creed she lives out through her colleagues to achieve a common goal — BE THE BEST.
She has been with the Hub for almost 5 years and as part of the Client Support Team, she ensures that the Hub’s clients receive the BEST support there is and uphold to company’s brand promise — to provide excellent VA Services
On her spare time, she bakes and does a little bit of working out to achieve optimal work-life balance even in the comfort of her own home.
Three words that best describe him are easy going, fun, and talkative.
In his free time, Donald can’t help but let his techy side out by repairing, maintaining, or modifying things especially his motor vehicles. He also makes it a point to make lifelong memories with his kids by taking them on dates or road trips.
She has a decade’s worth of experience and has traversed the BPO industry while enriching her wisdom with people management through Human Resources and Operations. It has molded her to become a conscientious professional, and she identifies herself as a customer-centric leader with a passion for building and strengthening employee engagement within the organization. She uses her extensive awareness of various employee retention initiatives as her tenet to anchor the individuals within her team to work towards one goal which is to outperform.
She loves being a couch potato, taking the front seat on a road trip and having meaningful conversations over coffee. She appreciates classic movies, the beauty of old things and the exciting quest to gain an understanding of the things that have been.
He graduated with a degree in Information Technology with flying colours. He also held several leadership posts in school including the President seat of the Student Council. He is studying Law from the University of Cebu and is now in his second year.
Outside of work, Johnrey is a Science geek and an enthusiast in the realm of Physics. He loves to read articles about Antimatter and Quantum Mechanics. The vastness and the mysteries of the Observable Universe has and will always fascinate him.
Gerard started working in 2007 in the Kingdom of Saudi Arabia as a Draftsman for a contracting firm. Coming back to the Philippines in 2009, he chose the BPO industry as a career path and started as an entry level customer service agent. He worked his way up the ranks and has since then had always worked as part of the leadership or management team.
Apart from management, Gerard’s passion is also in the arts and graphic design. He designs book covers for American authors on the weekend and helps them with their branding and marketing needs.
On free days, Gerard spends his time with his kids, going on long drives, and honing his design skills, watching leadership and business videos, and cooking.
Liz is a career-driven individual who has a passion for excelling in the outsourcing industry. She has 2 years of experience as an ESL teacher and 4 years plus experience in leadership.
She also has 3 years plus experience as a home-based Virtual Assistant/ Freelance Project Manager, and she received certifications in Leadership Development Training, SMART Goals Training and Competency-based Interview Training.
She’s a firm believer in constant improvement in one’s self, thus
being part of a team would make her obtain more knowledge in her craft.
She also has a passion for music as during her free days, she sings and plays the guitar as her stress-reliever. She also loves to cook and enjoys quality time with her family.
Ken Eduard Veloso
Ken started his career back in 2013 as customer support, he has been in various Line of Business from an Elite Customer Support, Technical Support to Retention Support. He had a chance also to be a Subject Matter Expert and Program Ready Trainer. He was also sent to various summits as a representative of the company.
After 4 years in the BPO industry, he had a huge switch of career and started as a Production Supervisor in a Production Company and then was promoted to a Logistic Supervisor. In his new career, he was tested as a person and as a leader but was able to strive. It made the best person he could think of.
He spends his time watching movies and tv series with his wife. He also enjoys playing computer games and outside sports. You can describe Ken as a fun and a happy person.
Joseph Ryan Lopez
Social Media Specialist
With music and photography as his main hobby, he has also contributed in previous companies with his creativity and talent for taking photos. Even Being at The Virtual Hub, he still shares his passion for a creative flare and perfection by managing the company’s social media pages and instilling the company values to promote the company brand.
In his spare time, Raymond likes to play his bass guitar with alternative jazz and jazz as his main genre of music where he also plays bass in a catholic organization. He also likes taking photographs of people and events, in which he has been doing professionally since 2014. He also takes time to bake and travel whenever he gets the chance.
Human Resource Management
Head of Human Resources
Her exposure to BPO started very early when she worked as a Billing Representative for a U.S. Telco right after graduating from College as a Psychology Major. She also worked as a Quality Assurance Specialist and a Team Leader before deciding to pursue her HR practice.
She is a mother of two daughters and is currently pursuing her MBA at the University of the Philippines-Cebu. She bakes cupcakes and goodies on her free time and takes her daughters to ballet classes. She loves to read books, dance and is trying to be consistent with her Yoga practice. Her greatest dream is to provide a venue for disadvantaged children for storytelling and access to books and reading materials.
She’s fond of watching movies and listening to music. She loves to travel to see new places and discover the beauty and its culture. She also has a passion for dancing. In her free time, she loves meeting up with her friends.
Human Resource Coordinator
Outside of work, she enjoys travelling, exploring new things, food tripping and enjoying beautiful scenery with her family, friends and loved ones.
Mary Elisha Palencia
Human Resources Specialist
She loves to learn; she takes all the chance she gets to join training and workshops for personal growth and to enhance her skills. She has a growing love and passion for the arts, and she’s currently exploring on her creative side.
Outside his work in The Virtual Hub, Edge sings professionally at weddings and events. He is also a resident worship leader, singing in front of thousands on a weekly basis, at one of the countries mega-churches, New Life Christian Center.