Our Team
We are a vibrant and enthusiastic team based in The Philippines, Australia and Ireland so we have a truly global footprint.
We live and breathe the core values that are the backbone of The Virtual Hub’s culture:
Collaboration, Support, Enthusiasm, Honesty, Innovation & Fun
Operations
Barbara Turley
Founder and Chief Executive Officer
Barbara is an investor and entrepreneur with a keen interest in scalable business models, systems, processes and automation, content marketing and the power of inspired and empowered teams.
Before launching The Virtual Hub, Barbara enjoyed a financial markets career that spanned 15 years and included being a trader for some of the world’s largest investment banks, successfully trading her own money, managing relationships with some of Australia’s largest wealth management businesses and becoming an early stage investor in a number of very successful, disruptive financial services companies.
Today, she is the Founder & CEO of The Virtual Hub – a business process outsourcing company that has become one of the leading companies that recruits, trains and manages virtual assistants in the digital marketing and social media space for businesses who need to free up time and energy so they can go to the next level.
Melanel Perez
Director, Operations and Strategic Initiatives
Melanel worked in the sales and marketing field for 5 years before she started working for Barbara as her executive virtual assistant back in 2014. The year after, to meet the high demand for digital marketing specialists, Melanel and Barbara decided to build The Virtual Hub from the ground up.
She tirelessly worked side by side with Barbara for over a year before finally establishing The Virtual Hub where the fruits of her labour resulted to her promotion as Director of Systems and Operations. Now, she heads a team of over 50 VA’s strong towards their goal of providing exceptional service to clients from all over the world.
Melanel earned a degree in Communication Arts from the University of Santo Tomas and enjoys playing with her daughter or strumming the guitar in her free time.
Tintin Victoriano
Director, Financial Control and Business Development
Tintin has had more than 20 years of experience in the Telecommunication Industry, focusing on the Sales and Marketing Department. She is skilled in cultivating strong relationships with clients, partners, and colleagues; particularly adept at communicating with clarity and diplomacy to different individuals across all organizational levels.
She possesses strong leadership skills; able to prioritize, delegate tasks and make sound decisions quickly.
Tintin has extensive experience in developing and implementing marketing plans, business plans and programs, as well as pricing strategy; ensuring profitability of the product or service.
She is a clear and dynamic communicator; able to present marketing plans and programs to diverse audiences and a motivated team player, with a reputation for perseverance and success in Sales and Marketing.
Sales
Michelle Ann Pingil
Marketing Manager
Michelle had over 10 years of experience in the BPO (Business Process Outsourcing) industry before making a strategic career move into the world of virtual digital marketing with The Virtual Hub. This led her to discover and expand her creative side – a side she never knew she had!
With a Bachelor of Science degree in Financial Management from the Saint Louis University and a soon to be Graduate in Business Administration, Michelle is an all round superstar on the team.
During her free time, she loves to pamper her dog ‘Loki’, binge-watch her favourite series and being the foodie that she is, she is on a mission to find all new good places to dine in to bring her friends and family.
Peter Turley
Sales - USA, UK, Europe
Adam Casey
Sales - Australia
Training
Abraham Sta Maria
Learning and Development Manager
Ram began working for The Virtual Hub in 2015 after more than half a decade of freelance design work. Before his transition to the corporate world, he accumulated experience working for bigwig companies like SM SuperMalls as a stylist and copywriter for their ShopMag collateral series.
Aside from his design work that has been featured in major local magazine networks like Luxe, MEGA and MEGA Man, Ram has also written and have had his works published in some of the country’s nationwide publications.
Ram is currently the head of the Learning and Development department where he credits Barbara as his primary mentor when it comes to dealing with people’s different learning modalities, styles and personalities. He is in a constant pursuit to improve the training program to better cater to the needs of the hub.
He loves console gaming and practices the minimalist lifestyle. Ram also considers himself a pet parent to his 8-year old pitbull and his year-old rescue kitten.
Daryl Zarraga
Technical Training Lead
Daryl has been part of the work-at-home BPO industry since 2010. He began as a text agent for a company that offered enhanced directory assistance for clients in the United States, the United Kingdom, and the Republic of Ireland, and eventually moved on to a project that offered government information and non-emergency services to residents of New York City. Throughout his stay in that company, he moved up the ranks to become a Quality Specialist and Mentor, all the while developing training programs, analysing data and trends of the business, and coordinating with NYC clients regularly
He joined The Virtual Hub in May 2016, where he quickly gathered more knowledge and experience to add to his ever-expanding repertoire and landed the position of Technical Training Lead in early 2017. He developed a successful new ONTRAPORT Training Program for the company and is constantly working to improve the general, intensive VA Training Program and providing support for VAs who need further technical training. Ever curious and willing to learn, he also works with several other CMS and CRM platforms that are being used by clients of the Hub.
Apart from working at The Virtual Hub, Daryl is also a professional theatre actor, an experienced theatre program instructor, and an award-winning graphic designer and layout artist.
On his free time, he enjoys running, watching movies and TV shows, playing video games, and reading books.
Team Management
Shiela Dumo
Team Manager
Shiela has been with The Virtual Hub for almost two years now. She graduated from Adamson University with a degree in Computer Science.
Shiela was once a Virtual Assistant for Energise Wealth under Barbara Turley and then eventually, was offered the Team Lead post. Since then, she has successfully coached and managed a good number of VAs under her wings, drawing wisdom from experience.
She is loving the work from home stint because it gives her the professional vibe and all without leaving her house. Shiela is a dedicated, stay at home mom of two grown-up girls.
Christine Bago
Team Leader
Christine is one of The Virtual Hub’s Team Leaders. She has been with the company for more than two years. She started working as a Virtual Assistant to a number of clients and worked her way up the management ladder.
She’s a fun and loving mum to her son. On her spare time, she bakes and does a little bit of working out to achieve optimal work-life balance even in the comfort of her own home.
Gaile Dangaso
Team Leader
Gaile is one of our Team Leaders based in our Cebu office. She manages a team working predominantly with US & European clients. With a degree in BS Psychology, a Lean Six Sigma Certification and an 11 year career spanning BPO (Business Process Outsourcing), RPO (Recruitment Process Outsourcing), Telecommunications and shared services, Gaile brings a wealth of leadership and management expertise to our Cebu office.
Apart from her career achievements, most people don’t know that she is a 2nd Lieutenant under PCGA and a pet lover specifically, cats!
Donald Maing
Team Leader
Donald is one of our team leaders based in our Cebu office. He had a long list of experience in the Technical Field and Business Process Outsourcing. He moved to Malaysia to practice his passion for Pneumatic & Robotics in 2010 as Senior Technician and Lead the nightshift team. With encouragement from family and friends, he ventured the BPO industry back home in the Philippines and he chose the long line of Operation Management Support and chose Virtual Hub as his home in February 2018.
Three words that best describe him are easy going, fun, and talkative.
In his free time, Donald can’t help but let his techy side out by repairing, maintaining, or modifying things especially his motor vehicles. He also makes it a point to make lifelong memories with his kids by taking them on dates or road trips.
Project Management
Marie Joane Quitay
Project Manager
Joane is one of the Quality Assurance Analysts in the Hub. Starting her career over a year ago as a virtual assistant who has consistently provided exceptional service to her clients from the Hub, she was promoted to QAA and has since contributed to the team’s excellence and innovations.
She is a mother of two and an adventurer by heart. She loves to hike and hopes to climb more mountains in the future.
Edge Lacorte
Project Manager
Edge worked in the IT Support industry for 6 years before working as a virtual assistant in 2013. In 2016, he joined The Virtual Hub, then shortly after, got promoted to be a part of the company’s Helpdesk as the web technologies expert.
Outside his work in The Virtual Hub, Edge sings professionally at weddings and events. He is also a resident worship leader, singing in front of thousands on a weekly basis, at one of the countries mega-churches, New Life Christian Center.