Our Team
We live and breathe the core values that are the backbone of The Virtual Hub’s culture:
Collaboration, Support, Enthusiasm, Honesty, Innovation & Fun
Operations
Barbara Turley
Founder and Chief Executive Officer
Barbara is an investor and entrepreneur with a keen interest in scalable business models, systems, processes and automation, content marketing and the power of inspired and empowered teams.Before launching The Virtual Hub, Barbara enjoyed a financial markets career that spanned 15 years and included being a trader for some of the world’s largest investment banks, successfully trading her own money, managing relationships with some of Australia’s largest wealth management businesses and becoming an early stage investor in a number of very successful, disruptive financial services companies.
Today, she is the Founder & CEO of The Virtual Hub – a business process outsourcing company that has become one of the leading companies that recruits, trains and manages virtual assistants in the digital marketing and social media space for businesses who need to free up time and energy so they can go to the next level.
Melanel Perez
Director, Operations and Strategic Initiatives
Melanel worked in the sales and marketing field for 5 years before she started working for Barbara as her executive virtual assistant back in 2014. The year after, to meet the high demand for digital marketing specialists, Melanel and Barbara decided to build The Virtual Hub from the ground up.She tirelessly worked side by side with Barbara for over a year before finally establishing The Virtual Hub where the fruits of her labour resulted to her promotion as Director of Systems and Operations. Now, she heads a team of over 50 VA’s strong towards their goal of providing exceptional service to clients from all over the world.
Melanel earned a degree in Communication Arts from the University of Santo Tomas and enjoys playing with her daughter or strumming the guitar in her free time.
Sales
Peter Turley
Sales - USA, UK, Europe
Adam Casey
Sales - Australia
Michelle Ann Pingil
Marketing Manager
Michelle had over 10 years of experience in the BPO (Business Process Outsourcing) industry before making a strategic career move into the world of virtual digital marketing with The Virtual Hub. This led her to discover and expand her creative side – a side she never knew she had!With a Bachelor of Science degree in Financial Management from the Saint Louis University and a soon to be Graduate in Business Administration, Michelle is an all round superstar on the team.
During her free time, she loves to pamper her dog ‘Loki’, binge-watch her favourite series and being the foodie that she is, she is on a mission to find all new good places to dine in to bring her friends and family.
Training
Abraham Sta Maria
Learning and Development Manager
Ram began working for The Virtual Hub in 2015 after more than half a decade of freelance design work. Before his transition to the corporate world, he accumulated experience working for bigwig companies like SM SuperMalls as a stylist and copywriter for their ShopMag collateral series.Aside from his design work that has been featured in major local magazine networks like Luxe, MEGA and MEGA Man, Ram has also written and have had his works published in some of the country’s nationwide publications.
Ram is currently the head of the Learning and Development department where he credits Barbara as his primary mentor when it comes to dealing with people’s different learning modalities, styles and personalities. He is in a constant pursuit to improve the training program to better cater to the needs of the hub.
He loves console gaming and practices the minimalist lifestyle. Ram also considers himself a pet parent to his 8-year old pitbull and his year-old rescue kitten.
Daryl Zarraga
Technical Training Lead
Daryl has been part of the work-at-home BPO industry since 2010. He began as a text agent for a company that offered enhanced directory assistance for clients in the United States, the United Kingdom, and the Republic of Ireland, and eventually moved on to a project that offered government information and non-emergency services to residents of New York City. Throughout his stay in that company, he moved up the ranks to become a Quality Specialist and Mentor, all the while developing training programs, analysing data and trends of the business, and coordinating with NYC clients regularlyHe joined The Virtual Hub in May 2016, where he quickly gathered more knowledge and experience to add to his ever-expanding repertoire and landed the position of Technical Training Lead in early 2017. He developed a successful new ONTRAPORT Training Program for the company and is constantly working to improve the general, intensive VA Training Program and providing support for VAs who need further technical training. Ever curious and willing to learn, he also works with several other CMS and CRM platforms that are being used by clients of the Hub.
Apart from working at The Virtual Hub, Daryl is also a professional theatre actor, an experienced theatre program instructor, and an award-winning graphic designer and layout artist.
On his free time, he enjoys running, watching movies and TV shows, playing video games, and reading books.
Team Management
Shiela Dumo
Team Manager
Shiela has been with The Virtual Hub for almost two years now. She graduated from Adamson University with a degree in Computer Science.Shiela was once a Virtual Assistant for Energise Wealth under Barbara Turley and then eventually, was offered the Team Lead post. Since then, she has successfully coached and managed a good number of VAs under her wings, drawing wisdom from experience.
She is loving the work from home stint because it gives her the professional vibe and all without leaving her house. Shiela is a dedicated, stay at home mom of two grown-up girls.
Christine Bago
Team Leader
Christine is one of The Virtual Hub’s Team Leaders. She has been with the company for more than two years. She started working as a Virtual Assistant to a number of clients and worked her way up the management ladder.She’s a fun and loving mum to her son. On her spare time, she bakes and does a little bit of working out to achieve optimal work-life balance even in the comfort of her own home.
Donald Maing
Team Leader
Donald is one of our team leaders based in our Cebu office. He had a long list of experience in the Technical Field and Business Process Outsourcing. He moved to Malaysia to practice his passion for Pneumatic & Robotics in 2010 as Senior Technician and Lead the nightshift team. With encouragement from family and friends, he ventured the BPO industry back home in the Philippines and he chose the long line of Operation Management Support and chose Virtual Hub as his home in February 2018.Three words that best describe him are easy going, fun, and talkative.
In his free time, Donald can’t help but let his techy side out by repairing, maintaining, or modifying things especially his motor vehicles. He also makes it a point to make lifelong memories with his kids by taking them on dates or road trips.
Rachelle Divina
Team Leader
Rache is one of our team leaders based in our Cebu office.She has a decade’s worth of experience and has traversed the BPO industry while enriching her wisdom with people management through Human Resources and Operations. It has molded her to become a conscientious professional, and she identifies herself as a customer-centric leader with a passion for building and strengthening employee engagement within the organization. She uses her extensive awareness of various employee retention initiatives as her tenet to anchor the individuals within her team to work towards one goal which is to outperform.
She loves being a couch potato, taking the front seat on a road trip and having meaningful conversations over coffee. She appreciates classic movies, the beauty of old things and the exciting quest to gain an understanding of the things that have been.
Aquiles Inocian
Team Leader
Aqui has been part of the BPO (Business Processing Outsourcing) industry for 9 years. He has been to different BPO companies, which he acquired his customer service, sales and technical skills from. He got promoted as a Team Leader since May 2015 in his previous company prior to joining The Virtual Hub. He was in the seminary for 6 years, which he rooted his leadership skills from.Aqui has been with The Virtual Hub as a Team Leader since August 27, 2018. He joined The Virtual Hub because of its culture, values and its schedule. Also, he wants to learn new things working with Virtual Assistants.
Aqui has been married for 4 years with his girlfriend for 11 years. He loves watching movies, TV Shows and reading inspirational books. He considers himself eager learner.
Marketing Support
Sherrica Zarraga
Content Manager
Sherrica has been a part of The Virtual Hub since 2016. In the past 2 years, she has worked as a Virtual Assistant for a variety of clients who have been extremely pleased with her skills and efficiency. Prior to joining the Hub, she worked for 6 years in the BPO industry for a home-based account that required her to perform online research and answer text message queries. She also taught English to Korean middle and high school students in a virtual environment, helping them improve their speaking and writing skills.As part of the Marketing Team, Sherrica helps manage and maintain the company blog, ensuring that the Hub delivers up-to-date and relevant content on the world of Virtual Assistant Outsourcing, Virtual Team Management, Business Systems and Processes, and Business Scalability.
Outside of work, Sherrica enjoys reading and writing fiction in her free time, as well as watching movies and listening to music.
Joseph Ryan Lopez
SEO Specialist
Joseph has been working with The Virtual Hub since 2015 and has handled many different clients in his almost 3 years stint with the company. Having been able to handle clients with various backgrounds, he has been accustomed with using some of the top tools and methods in the digital industry today. Making him our go-to guy when it comes to the basics of ActiveCampaign and SEO.
JC Kim Ocang
Marketing Assistant
JC is a cebu-based Virtual Assistant who has recently graduated from the University of the Philippines Cebu, one of the premiere universities in the country. Equipped with a comprehensive knowledge in the field of management focused on marketing, and systems training through the ever-supportive Training Team of the Hub, JC has proven that a fresh-grad can quickly climb an organization’s ranks through hard work, consistency, patience, and humility.Under the supervision of TVH’s Marketing Head, JC is ready to face the ever dynamic world of digital marketing to further reach out to entrepreneurs who are struggling with overwhelm, and spread the good news; that is, The Hub!
On a different note, JC loves to play a bunch of sports, including basketball, volleyball, and football. He even was named School of Management’s (then Management Cluster) Intramurals MVP for three consecutive years in his four years of college. Also, he doesn’t wear fancy clothes for he believes that a man’s ultimate financial goal is not to look rich, but to be rich.
Raymond Leones
Social Media Specialist
Raymond is one of the virtual assistants based in Cebu who graduated from the University of San Carlos with a degree on business administration majoring in human resource development management. Though Raymond had majored in human resource, he started his career as a sales specialist where he learned to develop his confidence and ability to tackle different personalities. Over the years, Raymond has been immersed with different company cultures and people, which gave him the opportunity to develop his communication skills, as well as being flexible with different tasks given.With music and photography as his main hobby, he has also contributed in previous companies with his creativity and talent for taking photos. Even Being at The Virtual Hub, he still shares his passion for a creative flare and perfection by managing the company’s social media pages and instilling the company values to promote the company brand.
In his spare time, Raymond likes to play his bass guitar with alternative jazz and jazz as his main genre of music where he also plays bass in a catholic organization. He also likes taking photographs of people and events, in which he has been doing professionally since 2014. He also takes time to bake and travel whenever he gets the chance.
Operations Support
Eralyn Mondejar
Office Manager
Eralyn Mondejar has started her career in the BPO industry in 2014. She wanted to develop a long-term career and decided to explore new things and find her passion. She has gradually adapted to her new profession now as a VA (Office Manager) and loves her work.She’s fond of watching movies and listening to music. She loves to travel to see new places and discover the beauty and its culture. She also has a passion for dancing. In her free time, she loves meeting up with her friends.
Ivy Montemayor
Human Resource Coordinator
Ivy was once an office staff and and eventually due to her hard work and dedication, was promoted as an HR-Admin Assistant with a company that had over 300 employees. In 2018, she was offered a position at The Virtual Hub Phils, Inc. as an HR-Assistant. She has shown remarkable performance, she is diligent, trustworthy, systematic, reliable and meticulous in performing her tasks.Outside of work, she enjoys travelling, exploring new things, food tripping and enjoying beautiful scenery with her family, friends and loved ones.
Project Management
Edge Lacorte
Project Manager
Edge worked in the IT Support industry for 6 years before working as a virtual assistant in 2013. In 2016, he joined The Virtual Hub, then shortly after, got promoted to be a part of the company’s Helpdesk as the web technologies expert.Outside his work in The Virtual Hub, Edge sings professionally at weddings and events. He is also a resident worship leader, singing in front of thousands on a weekly basis, at one of the countries mega-churches, New Life Christian Center.