Scale
smarter

Elite support assistants that unlock time

We power the world’s smartest scale ups

the virtual hub

The Virtual Hub is a powerhouse like no other

We integrate high-calibre support layers into growing companies, eliminating bottlenecks and unleashing the performance of your best people.

We have powered...

1000+
companies

Over the past year we had...

87%
NPS

We hire and develop...

top 1%
hired

Last year we completed...

20,000 hrs
of training

the virtual hub

“If you don’t have an assistant, you are the assistant.”

— Cameron Herold

The org structure of the past is dead

In every company, in every department, and in every role, there exists a series of tasks that need to be done, but not by the person that is currently doing them. These tasks can and should be done by a support layer.

The companies that will win in today’s environment are those that structure their people strategy in layers:

  • The strategic layerVirtual Hub
  • The data and AI layerVirtual Hub
  • The IP driven execution layerVirtual Hub
  • The support layer Virtual Hub

Optimize your people strategy with highly effective support solutions

Stop paying people $150k a year to spend half their time doing work that should be done by a more cost effective support team.

the virtual hub

Work
smarter

Expose your support layer by identifying the tasks that are trainable and therefore able to be delegated to a more cost-effective team.

the virtual hub

Move
faster

Free up key people from tasks they don’t need to be doing, fueling high-growth activities instead and moving the needle in your company.

the virtual hub

Grow
better

Optimise your people strategy and integrate a cost-effective support layer, increasing capacity for growth while reducing costs.

The plug-and-play support solution every business needs

1/5 Eilte assistants

Only the top 1% make it through our rigorous training and development program.

2/5 Performance pods

Our Results Coach and Client Success Manager ensure client goals are reached.

3/5 Ops consulting team

Platform architecture, processes and workflows support the new structure of your company.

4/5 World-class training academy

We completed 20,000 hours of training last year so that you don’t have to.

5/5 Dynamite culture

Our people scored us 94 in the ‘great place to work’ certification.

the virtual hub

Ready to activate your support team and free up your key people?

Get started from $1000 a month.

We only hire the top 1% of applicants

We then spent 25,000 hours training them, so you don’t have to.

40%

Applicants pass intensive english assessment

30%

Applicants
pass our skills assessment

9%

Applicants
chosen for final interview

1.3%

Applicants hired by The Virtual Hub on full salaries

1.0%

graduate our in-house training program

0.9%

produce
results on client accounts

the virtual hub
“Stop burning cash with an inefficient people strategy”

— Barbara Turley

Elite assistants for every task, in every team

  • Admin support Tick Circle
  • Marketing support Tick Circle
  • Social media support Tick Circle
  • Ecommerce support Tick Circle
  • Operations support Tick Circle
  • Fulfilment support Tick Circle

Our clients love the success they’re getting scaling smarter with us

97%

of clients select their
support team first round

40%

of clients grow their support teams with us 2-20

84%

net promoter score (NPS) of our clients

84%

support team retention
rate with our clients

"Our VA is just Outstanding"
Our Virtual Assistant is outstanding in the work that she is doing. In fact, we are already planning to give her more responsibilities in 2023.

Verne Harnish Founder & CEO/ Scaling Up

"Our business has at least tripled since we started working with The Virtual Hub and it’s been really significant help"
The main standout of The Virtual Hub is that the VAs come to us ready to hit the ground running.

Jeremy Moser Co-founder & CEO / uSERP

"The Virtual Hub has the best onboarding and client account management I’ve ever seen, anywhere"
We have tremendous confidence in our VA’s but a big part of our confidence in them lies on how The Virtual Hub is taking care of us as one of their clients.

KC Procter Owner The Speaker Lab

"TVH freed up 40% of my time. As a result, my company has grown by 150% over the past 18 months"
That extra time goes to making minor updates on the website or just checking in on little things - doing minor SEO projects.

David Bell CEO / Diving Bell Creatives

"The Virtual Hub is the perfect partner for any growing business"
As a photographer who has a lot of photoshoots and lacks time to handle all organizational moments, I greatly appreciated what this company has to offer.

Kate Gross Manager Fixthephoto

Experience the
difference

Scaling smarter with us

  • Streamlined operations Tick Circle
  • Better bottom line Tick Circle
  • Empowered and happier people Tick Circle
  • Plug-and-play support team Tick Circle
  • Expanded capacity Tick Circle
  • Reduced cost of delivery Tick Circle

Scaling the old way

  • Overwhelmed key people
    X Circle
  • Long hours doing busy work X Circle
  • Unfinished projects X Circle
  • Skyrocketing staff costs X Circle
  • Constrained capacity X Circle
  • Calls for higher headcount X Circle
  • Margin squeeze X Circle

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