We make
delegation fast, frictionless, and
failure-proof.

TVH onboarding isn’t
another bloated
handover doc.

It’s a fast, human-powered
process that gets the right
assistant executing inside
your systems—without you
needing to slow down to train
them.

We make delegation fast,
frictionless, and failure-proof.

TVH onboarding isn’t another bloated handover doc.

It’s a fast, human-powered process that gets the right
assistant executing inside your systems—without you
needing to slow down to train them.

How the Model Works in Practice

Most offshore support models start with a resume and end with confusion. Not here. We combine smart humans, proven systems, and experienced coaching to deliver execution—not admin headaches.

Whether you’re handing off five tasks or fifty, our onboarding is built around one core outcome: get your Support Assistant productive as quickly as possible—inside your real-world operations.

How Onboarding Works (Step-by-Step)

1. Kickoff Call with Your Results Coach

We start by learning your business—not just your task list. In this first session, your Coach will:

  • Clarify your goals and what success looks like

    Virtual Hub

  • Identify quick wins and high-friction bottlenecks

    Virtual Hub

  • Review your existing tools, SOPs, and rhythms

    Virtual Hub

1. Kickoff Call with Your Results Coach

We start by learning your business—not just your task list. In this first session, your Coach will:

  • Clarify your goals and what success looks like

    Virtual Hub

  • Identify quick wins and high-friction bottlenecks

    Virtual Hub

  • Review your existing tools, SOPs, and rhythms

    Virtual Hub

1. Kickoff Call with Your Results Coach

We start by learning your business—not just your task list. In this first session, your Coach will:

  • Clarify your goals and what success looks like

    Virtual Hub

  • Identify quick wins and high-friction bottlenecks

    Virtual Hub

  • Review your existing tools, SOPs, and rhythms

    Virtual Hub

Smiling professional woman on video call in a modern office.
Focused woman working remotely on laptop in home office setting

2. Build Your Delegation Roadmap

We don’t dump work on your assistant—we build a strategic task map that aligns with:

  • Team capacity + complexity
  • Tools your team already usesVirtual Hub
  • Repeatable tasks that unlock the most leverageVirtual Hub

You’ll walk away with a clear “first 30 days” roadmap and execution calendar.

2. Build Your Delegation Roadmap

We don’t dump work on your assistant—we build a strategic task map that aligns with:

  • Team capacity + complexity
  • Tools your team already usesVirtual Hub
  • Repeatable tasks that unlock the most leverageVirtual Hub

You’ll walk away with a clear “first 30 days” roadmap and execution calendar.

3. Assistant Onboarding & System Sync

Your Support Assistant is already trained. We simply connect them to your workflows. That includes:

  • Adding them to Slack, Asana, ClickUp, GDrive, CRM, etc.

    Virtual Hub

  • Aligning on your meeting cadence, file structure, and naming convention

    Virtual Hub

  • Sharing your company-specific SOPs (if they exist)

    Virtual Hub

We provide guided checklists and handle 90% of the admin. You’re never left figuring it out alone.

3. Assistant Onboarding & System Sync

Your Support Assistant is already trained. We simply connect them to your workflows. That includes:

  • Adding them to Slack, Asana, ClickUp, GDrive, CRM, etc.

    Virtual Hub

  • Aligning on your meeting cadence, file structure, and naming convention

    Virtual Hub

  • Sharing your company-specific SOPs (if they exist)

    Virtual Hub

We provide guided checklists and handle 90% of the admin. You’re never left figuring it out alone.

Smiling virtual assistant working remotely on laptop in bright home office
Team collaboration during virtual assistant onboarding session with laptop in modern workspace

4. Execution Begins—with Oversight

Your assistant starts executing tasks within the first week. But you’re not flying blind.

  • Your Results Coach checks progress weekly

    Virtual Hub

  • Your Client Success Manager monitors quality and consistency

    Virtual Hub

  • You can adjust scope, cadence, or communication at any time

    Virtual Hub

4. Execution Begins—with Oversight

Your assistant starts executing tasks within the first week. But you’re not flying blind.

  • Your Results Coach checks progress weekly

    Virtual Hub

  • Your Client Success Manager monitors quality and consistency

    Virtual Hub

  • You can adjust scope, cadence, or communication at any time

    Virtual Hub

Ongoing Support After Onboarding

After onboarding wraps, your support ecosystem stays in place:


Results Coach:

Helps you evolve your
delegation and solve
roadblocks


Support Assistant:

Executes on tasks full-time
inside your systems


Client Success Manager:

Tracks performance and
handles continuity

And yes—if your assistant is ever unavailable, we’ve got backup coverage ready.

Zero-Headache. High-Trust.
Built to Scale.

We’ve onboarded over 1,000 companies. We know what breaks
—and we’ve built around it.

We’ll walk you through it all.

Smiling remote assistant working on laptop in bright, modern office space

Skip
Complexity

You don’t need a detailed
SOP library to start

Happy young woman on video call during remote onboarding session

Effortless
Onboarding

You don’t need to prep
20 hours of training

Smiling man on video call

Simplify
Scaling

You don’t need to figure out
“what to delegate” on your own

What Clients Say

KC Porter

“We had reached out to a couple of other VA options; some of them were individuals, some of them were agencies, and The Virtual Hub has the best onboarding and account management that I’ve ever seen anywhere!”

 — KC Procter | Implementation Lead, Kit

Doug Morneau

“Our VA onboarded and was up and running quicker than I anticipated. It was a
pleasant surprise to have somebody who could step in and be up and working so quickly!”

 — Doug Morneau | Doug MORNEAU

“Our VA onboarded and was up and running quicker than I anticipated. It was a
pleasant surprise to have somebody who could step in and be up and working so quickly!”

 — Doug Morneau | Doug MORNEAU

Doug Morneau

“Our VA onboarded and was up and running quicker than I anticipated. It was a
pleasant surprise to have somebody who could step in and be up and working so quickly!”

 — Doug Morneau | Doug MORNEAU

Doug Morneau

Ready to Get Started?

If you’re ready to reduce your team’s workload—not add more—our onboarding is the fastest path forward.

Book a Strategic Consult

Download Sample Onboarding Checklist

Take the Delegation Quiz – Not sure what tier you need?
We’ll help you match.

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