What does a virtual Assistant do? (and why it could be the smartest hire you make this year)
- The Virtual Hub Marketing
You’re drowning in admin, your inbox owns you, and strategic projects are stalling. Sound familiar? Then you’re not alone. Founders and operators in scale mode often hit the same wall: you can’t grow if you’re stuck running the business.
That’s where virtual assistants come in—but not the ones you hire off freelance marketplaces with zero support. We’re talking about elite support assistants who integrate directly into your operations, take ownership of tasks, and free your team to focus on what moves the needle.
In this guide, we break down exactly what a virtual assistant does, how they can transform your business, and what smart scaling companies do differently when it comes to delegation.
What is a virtual Assistant?
A virtual assistant (VA) is a remote professional who provides operational, administrative, or specialized support services to businesses. But not all VAs are created equal. At The Virtual Hub, our assistants are part of a fully integrated support layer—trained, coached, and embedded in your business with one goal: to power performance.
Key Difference: Plug-in Productivity vs Freelance Chaos
Most virtual assistants are recruited from platforms with little to no training. At The Virtual Hub, we hire the top 1%, run them through 22,000+ hours of proprietary training, and assign them in Performance Pods for frictionless support.
Virtual Assistant duties: What can they actually do?
Whether you’re a time-poor founder or a COO under pressure to streamline, virtual assistant services can help you stay focused on the big picture. Here’s what a high-calibre VA can do:
Admin & Operational Tasks
- Calendar & inbox management
- Travel booking and expense tracking
- Data entry, CRM updates, file management
- Customer support & service desk triage
Marketing Support
- Social media scheduling and engagement
- Content upload and basic blog formatting
- CRM setup and maintenance (e.g. HubSpot, ActiveCampaign)
- Reporting dashboards (e.g. Google Analytics, Power BI)
Systems & Process Work
- SOP creation and documentation
- Workflow optimization in tools like Asana or ClickUp
- Light automation setups (e.g. Zapier integrations)
Research & Reporting
- Market and competitor research
- Lead generation list building
- Executive reporting & slide deck formatting
Content & Digital Support
- Proofreading and formatting documents
- Publishing blog posts and web pages
- Repurposing long-form content into bite-sized social snippets
Virtual Assistant vs personal Assistant vs admin Assistant
Here’s how they stack up:
- Virtual Assistant: Remote, task-driven, scalable. Best for businesses wanting operational efficiency without adding headcount.
- Personal Assistant: Often supports one person with both work and personal admin.
- Admin Assistant: Typically in-office and more reactive.
- Executive Assistant: High-level calendar, project, and comms management, usually for senior execs.
With the right training and systems, a virtual assistant can cover many of these roles—at a fraction of the cost
The Virtual Hub difference: Support that scales with you
Most businesses fail at delegation not because they don’t have help, but because their help isn’t trained, integrated, or aligned.
We fix that.
How We Do It:
- Top 1% Talent: We hire for smarts, integrity, and attitude.
- Custom Training Roadmaps: Designed for your business, not generic tasks.
- Performance Pods: Your VA is backed by a Client Success Manager and Results Coach to ensure alignment and output.
- System & Process Experts: We don’t just place VAs. We optimise your operations to scale.
Explore our full VA services and find out how we help businesses plug in elite support without the recruitment roulette.
Benefits of hiring a virtual Assistant
When you integrate the right virtual assistant, the ROI is clear:
1. Time Reclaimed
Founders reclaim 10–20+ hours/week to focus on vision, growth, and leadership.
2. Cost Efficiency
Our support layer model delivers outcomes at 1/3 the cost of hiring locally.
3. Scale With Flexibility
No long-term contracts. Scale up or down based on business demand.
4. Stress Reduction
Delegate the chaos. Sleep better knowing execution is handled.
5. Team Performance Boost
Free your high-value team members from low-value tasks.
What does a virtual Assistant cost?
We offer simple, all-inclusive pricing starting at $2000 USD/month for 40 hours per week. That includes full onboarding, training, and pod support. No hidden fees. No HR headaches.
Still considering doing it alone? You’ll spend more on recruiting, training, and managing than you will on simply partnering with us.
How to hire a virtual Assistant (the right way)
You have two options:
Option 1: DIY (Not Recommended)
- Write a job ad
- Post on freelance platforms
- Sift through 100s of unvetted resumes
- Onboard, train, and hope for the best
Option 2: Partner with The Virtual Hub
- Discovery Call: Let’s understand your needs
- VA Match: Meet 2–3 pre-trained, pre-vetted candidates
- Onboard with a Pod: Support and coaching from day one
Conclusion: So, what does a virtual Assistant really do?
A high-performance VA does more than tick boxes. They create leverage. They integrate into your operations, handle the work that blocks your best people, and give you the capacity to scale.
At The Virtual Hub, we don’t just give you a VA—we plug in a support layer that drives operational efficiency and frees your business to move faster.
Ready to stop spinning your wheels? Book a discovery call and see how an elite support assistant can transform your day, your team, and your bottom line.
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