Why 20 hours per week is the smart minimum for Virtual Assistant services
If you’re exploring virtual assistant services to free yourself from the endless admin grind, here’s what you need to know: 20 hours per week is not too much—it’s just right. It’s the threshold where the magic happens: real delegation, real momentum, real growth.
At The Virtual Hub, our clients don’t hire freelancers for 5 hours here and there. They partner with elite support assistants for a minimum of 20 hours per week—because we’re not a marketplace, we’re a plug-and-play productivity machine. And we’ve seen firsthand that anything less leads to underutilization, slow onboarding, and zero traction.
This is where scale starts.
What is a Virtual Assistant—and what can they really do?
Virtual assistant services have evolved far beyond inbox management and calendar wrangling. Today’s VAs—especially the ones trained, coached, and quality-assured at The Virtual Hub—are skilled operational assets integrated into your team structure.
So, what does a virtual assistant do? More than you think. Our support assistants are trained across:
- Admin (inbox, CRM, scheduling)
- Customer service (ticketing systems, follow-ups)
- Digital content (CMS, email newsletters, basic SEO)
- Process documentation & systemization
- Marketing support (CRM hygiene, campaign prep, analytics)
Why 20 hours a week? Because less doesn’t work
Most founders underestimate how much work they’re sitting on—until they finally let it go.
Social media management alone can chew through 6–8 hours a week. Add in admin, customer follow-ups, content formatting, inbox triage, CRM updates—and suddenly, 20 hours feels like a baseline, not a stretch.
Delegating 5–10 hours a week might feel “safer,” but here’s the truth: it slows everything down. Low commitment equals low context. Your assistant never truly integrates, and you stay in the loop more than you should.
At 20+ hours, the equation shifts. Your assistant becomes part of the team. They develop context, build systems, and start anticipating what’s next.
If your assistant doesn’t have the time to learn your business, they’ll never have the impact to grow it.
What can you get done in 20 hours?
A lot. Our clients use that time to:
- Streamline back-office chaos
- Execute content and marketing systems
- Provide consistent customer support
- Build out standard operating procedures
- Keep project management tools (like Asana) humming
You’re not just hiring a helper—you’re installing a support layer that frees up your best people for high-leverage work.
And because our assistants are trained on our time, not yours, they’re ready to deliver from day one.
Why freelancers don’t cut it
Sure, you can find someone to work 5–10 hours per week. But they’re likely juggling multiple clients, working inconsistent hours, and not fully embedded in your world.
At The Virtual Hub, we solve this by only working with full-time, fully trained, fully supported assistants. Each client gets a dedicated performance pod: a Client Success Manager, Results Coach, and the VA—all aligned to your goals.
Because of this model:
- 97% of clients select their assistant on the first try
- Onboarding happens in under 7 business days
- Assistants stick, grow, and evolve with your business
No churn. No constant retraining. Just traction.
Freelancers fill gaps. We build systems.
The bigger question: What will you do with 20 hours back?
This is where the return multiplies.
Imagine what you could do with 20 extra hours a week:
- Focus on sales, product, and partnerships
- Build that marketing campaign you’ve been putting off
- Have your team operating in flow—not fire drills
- Finally take that Friday off
“Having a dedicated VA who truly understood my business created a shared sense of direction. It sparked more drive, greater initiative, and accelerated our growth. Without her, progress would’ve been much slower.” —Maria Golding, Founder of Intuitive Motherhood
When you’re not stuck in low-leverage tasks, you think clearer, move faster, and build better.
Conclusion: 20 hours is the start of real scale
Let’s be clear: virtual assistant services aren’t about getting help—they’re about getting ahead. And 20 hours per week is the tipping point where support becomes strategy.
At The Virtual Hub, we’ve built an entire ecosystem to ensure your assistant is not just a helper, but a growth enabler. One that gets context, owns outcomes, and powers performance.
Your best people are too valuable to waste on admin. Let’s give them the support layer they deserve.
Ready to reclaim 20 hours and scale smarter? Book a discovery call today.
