Scale
smarter

Elite support assistants that unlock time

Scaling shouldn't feel like drowning

Your team is smart. Capable. Overwhelmed.
You’ve got systems, SOPs, and backlogs that keep growing.
The problem isn’t strategy—it’s execution at scale.

That’s where The Virtual Hub comes in.
We’re not a VA marketplace. We’re your offshore operations layer
—ready to go, fully managed, built to scale.

the virtual hub - Margin Squeeze

The Virtual Hub is a powerhouse like no other

We integrate into your business. Not just your inbox.
Think of us as your pre-trained, process-ready offshore team—matched to the work that’s slowing your business down.

We power the world’s smartest scale ups

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We have powered...

1000+
companies

Over the past year we had...

87%
NPS

We hire and develop...

top 1%
hired

Last year we completed...

20,000 hrs
of training

Untitled design (15)

“I’ve seen a 10X return in time alone. Jean does everything—from editing my books to managing my calendar. Every coach I work with should be using TVH.”

 — Verne Harnish, Founder of Scaling Up

“If you don’t have an assistant, you
are the assistant.”

— Cameron Herold

Optimize your people strategy with highly effective support solutions

Stop paying people $150k a year to spend half their time doing work that should be done by a more cost effective support team.

Virtual-Hub-04

Work
smarter

Expose your support layer by identifying the tasks that are trainable and therefore able to be delegated to a more cost-effective team.

Virtual-Hub-05

Move
faster

Free up key people from tasks they don’t need to be doing, fueling high-growth activities instead and moving the needle in your company.

Virtual-Hub-06

Grow
better

Optimize your people strategy and integrate a cost-effective support layer, increasing capacity for growth while reducing costs.

The plug-and-play support solution every business needs

1/5 Eilte assistants

Only the top 1% make it through our rigorous training and development program.

2/5 Performance pods

Our Results Coach and Client Success Manager ensure client goals are reached.

3/5 Ops consulting team

Platform architecture, processes and workflows support the new structure of your company.

4/5 World-class training academy

We completed 20,000 hours of training last year so that you don’t have to.

5/5 Dynamite culture

Our people scored us 94 in the ‘great place to work’ certification.

the virtual hub - Operational Efficiency

Reclaim time. Reduce overhead. Scale what matters.

We’ll help you delegate with confidence—so your team can finally get ahead of the work.

We only hire the top 1% of applicants

We then spent 25,000 hours training them, so you don’t have to.

Outsourced Virtual Assistants

40%

Applicants pass intensive english assessment

30%

Applicants
pass our skills assessment

9%

Applicants
chosen for final interview

1.3%

Applicants hired by The Virtual Hub on full salaries

1.0%

graduate our in-house training program

0.9%

produce
results on client accounts

“Stop burning cash with an inefficient people strategy”

— Barbara Turley

Elite assistants for every task, in every team

  • Admin support Tick Circle
  • Marketing support Tick Circle
  • Social media support Tick Circle
  • Ecommerce support Tick Circle
  • Operations support Tick Circle
  • Fulfilment support Tick Circle

Our clients love the success they’re getting scaling smarter with us

97%

of clients select their
support team first round

40%

of clients grow their support teams with us 2-20

84%

net promoter score (NPS) of our clients

84%

support team retention
rate with our clients

"Our VA is just Outstanding"
Our Virtual Assistant is outstanding in the work that she is doing. In fact, we are already planning to give her more responsibilities in 2023.

Verne Harnish Founder & CEO/ Scaling Up

"Our business has at least tripled since we started working with The Virtual Hub and it’s been really significant help"
The main standout of The Virtual Hub is that the VAs come to us ready to hit the ground running.

Jeremy Moser Co-founder & CEO / uSERP

"The Virtual Hub has the best onboarding and client account management I’ve ever seen, anywhere"
We have tremendous confidence in our VA’s but a big part of our confidence in them lies on how The Virtual Hub is taking care of us as one of their clients.

KC Procter Owner The Speaker Lab

"TVH freed up 40% of my time. As a result, my company has grown by 150% over the past 18 months"
That extra time goes to making minor updates on the website or just checking in on little things - doing minor SEO projects.

David Bell CEO / Diving Bell Creatives

"The Virtual Hub is the perfect partner for any growing business"
As a photographer who has a lot of photoshoots and lacks time to handle all organizational moments, I greatly appreciated what this company has to offer.

Kate Gross Manager Fixthephoto

"Our Elite Assistant continues to be a valuable asset to the IICT Team."
She’s taken on more complex email enquiries with enthusiasm and professionalism, consistently supporting the team with her positive attitude and exceptional performance. I deeply respect and value her contribution.

Jennifer Moore Member Services Team Leader / IICT

"Our Elite Assistant is reliable, proactive, and an incredible asset to our team."
She's professional, detail-oriented, and consistently delivers great work. Her proactive approach and initiative have made a real impact, especially in venue management and customer feedback. The team looks up to her, and I truly value her support in keeping things running smoothly.

Delia Timms Owner / A Table for Six

Experience the
difference

Scaling smarter with us

  • Streamlined operations Tick Circle
  • Better bottom line Tick Circle
  • Empowered and happier people Tick Circle
  • Plug-and-play support team Tick Circle
  • Expanded capacity Tick Circle
  • Reduced cost of delivery Tick Circle

Scaling the old way

  • Overwhelmed key people
    X Circle
  • Long hours doing busy work X Circle
  • Unfinished projects X Circle
  • Skyrocketing staff costs X Circle
  • Constrained capacity X Circle
  • Calls for higher headcount X Circle
  • Margin squeeze X Circle

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