Why go the Virtual Hub way?

A quick and painless guide that seeks to answer every client’s question about our process

Many online business owners need help but don’t know where to start. Some have taken the leap to hire an offshore Virtual Assistant, but seem to be unable to move forward due to their VA’s lack of expertise. The Virtual Hub’s mission is to eliminate overwhelm by helping business owners operate their business while ensuring that the VA they take in is able to perform their tasks with confidence and with a capable suite of support.

How does it all work?

Recruitment

Step 1: Screening

Each applicant is thoroughly assessed by our team to weed out unsuitable prospects before they’re even considered for a placement with us

Training

Step 2: Training

Successful applicants are offered job contracts and are put through a rigorous training program, during which their progress and quality of work are closely monitored
Pairing

Step 3: Pairing

Once VA hopefuls complete the training program, they are evaluated and graded. Once successful, they are thoughtfully paired with clients who match their personality, skillsets, and strengths

Interviews

Step 4: Interviews

Prospective VAs meet our clients, who will then conduct online interviews. Throughout this process, our clients get the chance to know our VAs more and see whether they click as a team.

Selection

Step 5: Selection

The VA gets selected by our client and is admitted into their respective team. They will receive on-going support throughout their journey with The Virtual Hub.

But that’s just the beginning…

More
Here at The Virtual Hub, we believe in teamwork. Everyone is part of one big jigsaw puzzle. No one is truly alone; we all succeed or fail together (but honestly, we prefer to succeed).
Teams

Teams

VAs are assigned to teams, and each team has a designated Team Leader. Team Leaders ensure that everyone is happy and productive, mentor new and tenured VAs, and help enforce the company’s policies and regulations. Our leaders also continually monitor our VA’s work and ensure the quality of their work is at par with the hub’s  standards.

Helpdesk

Helpdesk

Everyone working at The Virtual Hub gathers in one online Hub where people can share ideas, resources, expertise, and tips on how to complete tasks ranging from routine to extra challenging. This is where VAs go to get the support they need apart from that which they already get from their Team Leaders and Success Coaches. Talk about VA perks!

We don’t just give you a VA.

Ecosystem

We give you an entire ecosystem.

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