Barbara is an investor, entrepreneur, and Founder & CEO of The Virtual Hub – a business she started by accident that exploded in the space of 12 months to become one of the leading companies that recruits, trains, and manages virtual assistants for businesses who need to free up time and energy so they can go to the next level. With a strong focus on customized training and ongoing career development, Barbara has built a company that ensures their team is trained in cutting-edge programs (like Hubspot, Ontraport, etc.) to best meet their clients’ unique needs in digital marketing, social media, personal assistant services, and administrative support.
Key Points in the Conversation with Heneka Watkis-Porter of The Entrepreneurial You Podcast:
- The importance of using project management tools in your business
- Why LastPass is a great password security app
- Why G Suite is a great tool for remote teams
- How CRM tools can help you cut out manual labor
- The best tool for integrating 2 different apps
- How to make us of everything Zoom has to offer
- Why Hootsuite is the best tool for social media management
- The best graphic design tool for beginners
- How time tracking apps can help you manage your team and help them improve their focus and productivity
- Mistakes the people tend to make when using Xero
Key Takeaways:
“You can be the best virtual assistant in the world and still fail at this and not because you’re not great at what you do because you don’t know how to manage the client and they’ll be VA’s out there nodding their head as I say this; being clear on your boundaries on your communication style versus the client style and managing their expectations is key”