Barbara Turley, an investor, entrepreneur, and Founder & CEO of The Virtual Hub - a business she started by accident that scaled quickly to become one of the leading companies that integrates in-house trained virtual assistants into clients businesses. This strategy frees up time and energy so that businesses can focus on optimizing their operations further to achieve business growth goals.
Key Points in the Conversation Nevena Bazalac of Entrepreneurship Lab:
- How Barbara Turley started The Virtual Hub
- How you can start working using a virtual assistant
- What mistakes to avoid when working with a virtual assistant
- What tasks you should delegate to a virtual assistant
- How to create systems that will help you delegate more and scale your business
“I think one of the problems I see particularly with solopreneurs or people in the build phase is they kind of get really, really, really busy and then they want help yesterday, but they haven't quite figured out what they want the help with and they have a sort of a misaligned expectation as to what an assistant is versus what a specialist is”
“You should delegate. That's what I do. I mean, the minute I have to do something more than once or twice, I'm like, there's a process here. I'm going to process this up, systemize it, and delegate it, and then I'm gonna circle back”
"When you go into scale up mode, then you have to start looking across departments and going, okay, now we have to systemize and operationalize and get all the systems running in each department and the processes, and then we need to start delegating those things and that's when you start to scale something"