Barbara is an investor, entrepreneur, and Founder & CEO of The Virtual Hub, a business she started by accident that exploded with growth to become one of the leading companies that recruits, trains and manages virtual assistants. The Virtual Hub has a strong focus on customized training and ongoing career development, Barbara ensures that her team is trained and cutting edge programs like HubSpot, Ontraport, etc. to meet their client's unique needs and digital marketing, social media, personal assistant services and administrative support
Key Points in the Conversation with Jim Palmer of Dream Business Radio:
- How Barbara Turley started The Virtual Hub
- Why delegation is very important in your business
- Challenges in working with virtual assistants
- What are the best apps/tools to use in a team
- The reasons why people fail with virtual assistants and how to fix it
Key Takeaways:
“If you go into the direct market, and you're going to engage a VA, a virtual or anyone directly, if they're not going to be an employee of our company, then they're a contractor. But for us at The Virtual Hub, we actually have a Philippines company, and all of our team are all full time employees of our local company and it's a full blown culture. And people who come to us, their contract is actually with our company and therefore we have strict rules around what time people are working, we know when people are supposed to be showing up, we can do all of that on behalf of the client”
“Usually people go to hire someone when they are absolutely sinking themselves, right? That's too late. You've left it too long. What a lot of people are doing in business, they have a kind of a vision in their head, but they're not planning for that vision strategically enough. So if you know where you're planning to take the business now, obviously things like COVID can happen, and you're never guaranteed it's going to go there. People forget to plan the resourcing and what they try to do is hire people when they're already flooded. And people think that that's the most cost effective way to do it, well, it's not”