Today’s guest runs a company called The Virtual Hub, outsourcing simplified. Here’s why outsourcing needs to be simplified. Like many of the people who I’ve interviewed, I read “The 4-hour Workweek” where Tim Ferriss talks about how to hire outsourcers. And he makes it sound like such a revolutionary concept that I had to go and use one of the companies he mentioned.
And, man, it was frustrating. It was so frustrating. They didn’t get anything done. Well, today’s guest had the same problem and said, “I’m going to make it really easy for the person who’s hiring an outsourcer to get a virtual assistant who knows their work.”
I invited her here to talk about how she did it. If you’re in the people business, you’re going to want to learn how she did it. If you’re selling entrepreneurs and you’re going to want to know how she did it.
Key Points in the Conversation with Mixergy:
- How Barbara started getting Virtual Assistants from business coaching for her clients
- How Barbara found the business in finding the problem that people will pay to solve the problem today, not in the future
- Recurring tasks list (daily, weekly, monthly) vs Projects list
- Why Barbara chose The Philippines for her business
- Training and coaching VAs on how to engage with clients especially with idea sharing
- How Barbara successfully hired VAs
- Create steps or processes for a specific task on how to do it
- The recruitment, training, management, and difference of The Virtual Hub to other agencies
- Giving constructive feedback to solve problems
- Firing people and building teams
- Client onboarding process
- Metric for VAs