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Welcome to the Client Portal

This website is exclusive to members of The Virtual Hub. If you would like to set up an account with us, or would like to learn more about what we do, please visit our main site.

Because the Client Portal and the Payments Portal are set up on two separate systems, the logins for this site are different from the logins for your Payment Portal. We recommend that you save your login credentials for both sites on LastPass or your password management app of choice.

The Client Portal

Login to the Client Portal (this site) to access exclusive resources designed to help you get success with us and with your VA, read about our policies, and submit support tickets.

Forgot your password?

The Payments Portal

Login to the Payments Portal if you need to update your credit card details, download or view your invoices, and view your current subscriptions and order history.

Frequently Asked Questions

Where have all my invoices gone?

My VA is doing amazing, how can i pay a bonus?

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My business needs have changed and would like to increase/decrease my VA’s hours.

I’m growing my team and would like to hire additional VAs.

I need my VA to work extra hours, how do i request and pay for overtime?

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What tasks can my VA help me with?

How are the fees at The Virtual Hub calculated?

My VA wants to go on leave, is my VA entitled for a paid leave? How many paid leave credits does my VA have?

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What happens to my fees when my VA takes leave?

I’d like to give my VA some extra time off, how do i award my VA a gift leave?

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What are The Virtual Hub’s Terms and Conditions?

Is your VA a full-on, budding or a fallen Rockstar? Either way, we’d love to know! Tell us about it.