Who You Are
You are the owner of a small to medium scale enterprise that is reasonably well established, or, if a startup, is well funded.
The business ideally has:
- a high focus on systems, processes, and team management,
- is willing to embrace project management & communication tools like Asana, Trello, Slack (to name a few),
- may be using CRM tools like Hubspot/Infusionsoft/Ontraport/Active Campaign,
- has a digital/online strategy involving things like social media, content marketing, lead magnets, funnels, and other digital marketing strategies.
You are looking at expanding your business to meet the demands of your ever-growing client base. Your business requires a number of processes and you’re starting to feel a sense of overwhelm as more things begin to pile up on your to-do list. Chances are, you have considered getting help.
You’ve looked at outsourcing but you don’t know where to begin. Plus, you don’t want to deal with the process of hiring, training and managing your help when you know that you have other pressing things to focus on like strategising and marketing your business.
What You Say
Thank you for making the VA selection easy and for my VA's ongoing training and support. She does make things easier for me and I'm very pleased for her to be part of the team.
Overall, I think my VA is dedicated and if I can spend more time with her providing better and more frequent feedback, I think she can grow even more. We are working towards improvements in our communication and tracking. She will do well in this and I hope to improve in my ability to communicate with her.
We are so very happy with our VA's integration with our team. She is proactive, attentive to detail, structured in her approach to her work and an absolute pleasure to work with. Thanks for the support you give to ensure she is the best that she can be.
My VA is an asset to our team. Sometimes we have high pressure deadlines and I can count on him to deliver accurate results even under pressure -- and have a laugh along the way which is a major bonus!
I am very happy with the work my VA does for me and her happy caring nature. She is definitely an asset to my business.
Our VA has really become an invaluable member of our team. He takes great care in his work, executes everything he does at the highest possible level. When he does not know how to do something, he researches and figures it out or asks how. To me, that's very important because we can't all know everything.
Our beautiful VA is a Super Star! She continues to rise to any challenge we give her and we just couldn't be happier! We are thrilled with her as this is the best business decision I have made working with Virtual Hub and engaging my VA in our business. She has very quickly become an integral member of our team - we are so grateful for her commitment to our business!
My VA continues to excel. He is a very valued member of our team, always using initiative within the business.
I was initially so nervous to hire a VA as I had no written processes and was anxious that I'd not know what to delegate to our VA. Having my VA on board is such a weight off my shoulders, I can give him the outcome I'm after and he helps troubleshoot to get there. He is friendly, will give feedback when required and we are both working well together.
I have noticed our VA grow throughout the year and am really looking forward to working with her in 2020. In particular she has grown in confidence which has resulted in her showing some great initiative particularly around anticipating the needs of clients based off incoming emails without needing to ask me which saves me time and focus!
Our VA is a joy to work with! We couldn't be happier with her attitude, initiative, and work ethic. She has exceeded our expectations in only a short amount of time.
Excellent working with my VA, he works autonomously and a real asset to my organisation.
My VA continues to be a great support. Her work is excellent and she continues to grow.
My VA is amazing and I feel very lucky to have him as part of my team. He has been doing an exceptional job, going beyond the call of duty. He's also been going beyond doing the tasks with excellence, and has also been providing me with some great insights and ideas.
My VA is a very diligent worker. He also follows directions well and picks up on tasks quickly. If he believes there's a better way to do something, he suggests it, which I appreciate.
Once again, super satisfied and proud to have found your company and having my VA onboard.
Overall, we've been really happy with our VA! 🙂
Our VA is a pleasure to work with. Very bright young man.
[Our VA is] Dependable, honest, and she has a great attitude. Also she's willing to take on new projects and asks great questions.
My VA is a dedicated, organised and enthusiastic assistant. I couldn't get along without him. He saves me hours of work every week.
I was hesitant to hire a VA from an agency, I really wanted the best VA but I wanted the flexibility to know that she was being looked after and that she would do a good job.
I hired my VA from The Virtual Hub after a friend recommended it. I couldn't be happier with both the service from TVH and my VA. She's proactive, kind, a great accumulative learner and consistently continues to offer high quality work month after month. I couldn't imagine running my business without her now!
It's been a great experience all around!
My VA's work performance has been excellent, the only small improvement points are assuming additional responsibilities and expressing his own ideas/solutions during meetings or on chat. Other than that, my VA's great to work with and his success rate has been 100% for the past 6 months which is a fantastic achievement.
This has been a tough year for my business due to external disruption. My VA has proven to be a valuable and dependable team member and has stepped up and worked hard when we needed it.
My VA is a very important member of our team. She has become extremely proficient in all aspects of her role. Sometimes she needs to ask more questions about how to approach encoding of some products rather than making her own decision though.
Our VA is FANTASTIC! She is very detail oriented and can get tasks started with little to no details. She asks great questions and has excellent time management skills. Her attitude is amazing and our team loves working with her.
My VA is working really well with my colleague and myself. She has great initiative and we are all communicating well to ensure she fully understands tasks. Asana is also working well to manage tasks for everyone.
I'm thrilled to be working with my VA. He's taken so much off my plate and he's extremely talented. Things are off to a great start and I'm wondering how I ever got on without him!
My VA has exceeded all of my expectations and her work is exemplary. I find myself handing over increasingly challenging tasks and am having to spend little or no time to explain what is required. She is a genuine asset to the company and enables us to spend more time focussing on growing our business. I couldn't recommend The Virtual Hub highly enough.
My VA is fantastic. Pays attention to detail, is proactive, in communication throughout her workday - just fabulous! I feel so lucky to have her on my team!
My VA has become a valued member of the team and always steps up to do what is needed. We all greatly appreciate him.
It's a pleasure having my VA on the team, she is learning new skills and getting faster each day. I can't imagine my business without her!
My VA is an outstanding addition to my team. I believe her performance deserves to be recognized by The Virtual Hub.
Our VA is capable of excellent work... We have given him some hard jobs and he has excelled at them. His ability to improve rapidly and study or train in new technical abilities is a major strength.
I am working very well with my VA. There is still a lot to do on my side to set up and handover systems and processes, but he is pro-active, hardworking and capable.
My VA understands our needs and responds to them diligently and makes our CRM and digital life easier and more streamlined. In short, he is excellent at what he does.
My VA is is going really well. Couldn't be happier.
Love my VA, she is great.. Her attention to detail is wonderful, and I really appreciate all the great work she does. She has all the qualities I was looking for in a VA... Wonderful addition to my team. Thanks.
I thoroughly enjoy working with my VA.
The one thing we have been working on the last two months is an eye for detail in terms of typos, etc., and adopting a less formal, more friendly tone in emails to clients. I have seen a real improvement in both of these things.
Overall, I am very happy with my VA's work. She has shown dedication in wanting to improve both her skill set and my business. She communicates really well with me so I think we really consider each other a great team which to me is very important. Thank you for all your hardwork!
I don’t see him as a VA anymore, he’s an integral part of the team.
I’m over the moon when he tells me he’s excited to work on a new project OR says ‘just leave it with me and I’ll sort it out’.
Small things like this mean the world to me.
Over the last 3 months, my business has doubled in revenue compared to last year and I believe that’s due to 2 things: better systems & processes and having a team member that values the work he does.
I can’t thank TVH and my VA enough. A million times thank you!
My VA is producing excellent work while I focus on the parts of the business I need to.
I think it really depends on where you want to take your business. If anything, give it a go! For me, it was a no-brainer to get a VA to help to build the business, because of what I want to achieve and because I recognised that I couldn’t do it all on my own. Well, I could – but it would mean a much more stressful, less enjoyable and slower path to progression. I prefer to have fun with my work and I believe that having a VA has allowed me to enjoy my business a lot more and stay focused on the big picture.
If you really want to solve business problems and free yourself to do what you are passionate about, it is worth investing the time and money into having a VA. It will enhance you ability to think in a systematised way and professionalise every aspect of your business.
My VA is a great girl, shows great initiative and works very hard for me. I am very happy with the quality of work and output I am. I am very happy with her great work ethic and attitude.
My VA is knowledgeable, helpful and reliable. I’m taking my business to new heights and have time to enjoy my family again. The Virtual Hub has made a huge difference in my business and life!
Nothing I have seen to date has come close to the experience I have had with my ‘angel’ from The Virtual Hub – this is one of the best decisions I’ve made in a long time!!!!!
Thank you, The Virtual Hub – this is one of the best decisions I’ve made in a long time!!!!!
I am now able to focus on the things that are income producing and really what I love, instead of the dreaded ‘back office’ work. I will be forever grateful for TVH and especially Barbara Turley for this amazing resource to business owners like myself.
I realised I couldn’t keep up with it all & needed to find a sustainable solution, fast. The Virtual Hub proved to be the perfect solution – practical & quick to implement.
After many false starts with VAs that just didn’t work out, I found The Virtual Hub was the solution I was looking for! I can just get on with running my business and working with my VA without having to worry about tracking her time and wondering how to upskill her on the latest digital marketing trends.
Their recruitment process is extensive but the real benefits are in the ongoing management and training of the VA’s.
I can just get on with running my business and working with my VA without having to worry about tracking her time and wondering how to upskill her on the latest digital marketing trends.
Do it! Get a VA and get a VA with The Virtual Hub. I previously had an amazing VA for 1.5 years who I found elsewhere but I didn’t have the tools or the support to fully reap the benefits of that working relationship in the way that I do with TVH.
My VA is doing extremely well. She shows great organisational skills, and initiative. I’m so pleased with our working relationship, and what we’ve achieved so far.
Thanks to my VA for your amazing work for me over the past 12 months!! I look forward to 2017 with you! Great communication, honesty and efficiency with the work. Thank you!
I have had a great year with my VA.